Delving into Relational and Transactional Languages
Recap from Our Last Module
Let’s revisit the concept of the Tentacles of Obligation, defining and clarifying the Spidey Sense, and unpacking the Relational and Transactional Languages.
Understanding the Spidey Sense
We all have a natural, built-in Spidey Sense—that gut feeling that tells us when something isn’t right. It’s the subtle tension you feel before a conflict starts or the discomfort that lingers when someone’s words don’t match their intent. This instinct is often present, but without a clear framework, it can be difficult to interpret or act on.
Maggie’s Legacy takes the guesswork out of this intuitive sense and transforms it into a practical tool through the Tentacles of Obligation Framework.
The Tentacles of Obligation
The Tentacles of Obligation explain the invisible forces at play in our relationships, which can either support us or trap us, depending on how we interact with them. These intuitive forces come in two forms:
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Relational Language (Want-To Obligation) – When you genuinely want to do something.
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Transactional Language (Have-To Obligation) – When you feel pressured to do something out of obligation.
The Relational and Transactional Languages have nine unwritten rules or attributes that an individual intuitively brings to any interaction.
Case Study: Ava and Mia
A high school student, Ava, is being bullied by her peer, Mia, in subtle yet impactful ways. The bullying includes:
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Exclusion from social groups
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Spreading rumors
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Manipulating others to isolate Ava
Ava feels conflicted because she believed she and Mia had a close friendship. When Ava tries to stand up for herself or confront Mia, Mia deflects by making Ava feel guilty for ruining their friendship or overreacting.
Ava struggles to decide whether to report Mia, fearing further isolation or judgment, or to maintain the friendship out of loyalty and guilt.
Guiding Ava Through Relational and Transactional Languages
To provide Ava guidance, let’s view her friendship with Mia through the lens of Relational and Transactional Languages.
Relational Language (Want-To Attributes)
A relational want-to mindset emerges from a shared, collaborative approach where actions are guided by mutual consideration and a sincere willingness to contribute to the group. An individual practicing relational language will naturally exhibit:
✅ Respectful
✅ Understanding and empathetic
✅ Appreciative
✅ Team or bigger-picture focused (benefiting “we”)
✅ Collaborative and future-focused
Transactional Language (Have-To Attributes)
A transactional have-to mindset stems from a self-centered, “me-first” approach, where actions are driven by pressure, control, and a desire for personal gain. An individual operating within the transactional language will typically exhibit:
❌ Selfish
❌ Judgmental and fault-finding
❌ Entitled
❌ Expecting or demanding compliance
❌ Focused on personal gain over the group
Examining Ava and Mia’s Interaction
Let’s analyze Ava’s situation through the Relational and Transactional Language Framework:
Ava (Relational Language) | Mia (Transactional Language) |
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Shows respect, understanding, and empathy toward Mia. | Displays selfishness, judgment, and fault-finding toward Ava. |
Values their friendship and thinks about their future together. | Uses entitlement to impose expectations on Ava. |
Views Mia as an important member of her inner circle. | Aims to get her own way in the moment. |
This simple exercise reveals a clear pattern of behavior, where Ava operates in Relational Language while Mia uses Transactional Language to maintain control.
Key Takeaways for Parents
Maggie’s Legacy invites parents to reflect on their child’s situation and apply the Tentacles of Obligation to better understand bullying dynamics. This framework helps parents:
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Identify and predict patterns of language and behavior.
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Guide and prepare their child to navigate conflicts between these two languages.
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Reflect on their child’s experiences using a structured perspective.